DO YOU SHIP TO MY COUNTRY?
We ship all over the world using Canada Post.
India: We are unable to ship jewellery items to India - please contact us if you wish to ship a carving or other non-jewellery item(s) and we can arrange it.
Switzerland: Due to temporary COVID-19 restrictions, we are unable to ship to Switzerland at this time.
Ukraine: Due to temporary COVID-19 restrictions, we are unable to ship to Ukraine at this time.
United Arab Emirates: Due to temporary COVID-19 restrictions, we are unable to ship to United Arab Emirates at this time.
WHAT TAXES DO I PAY?
If you’re outside Canada, you won’t be charged Canadian sales tax. However, there may be import duties, VAT and taxes that your own country charges to be paid when your purchase arrives. These charges are not included in the purchase price of the item or shipping. These additional charges are the responsibility of the buyer.
If you’re inside British Columbia, you will be charged 5% GST (Goods and Services Tax) and 7% PST (Provincial Sales Tax).
If you’re located in a Canadian province that has HST (Harmonized Sales Tax) then you will be charged your province’s HST rate.
If you are shipping to a non-HST province then you will only be charged 5% GST.
HOW MUCH DOES SHIPPING COST?
Shipping prices are tailored specifically to the items ordered, with prices varying depending on size and weight. The “Additional Information” tab on each item contains these measurements, which include packaging. There will be a variety of shipping options on the checkout page from which to choose.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Canada Post does have guaranteed delivery times on some of their shipping methods, and those will be shown on the checkout page.
The other methods aren’t guaranteed to arrive on a specific day, but the more expensive methods will generally arrive sooner.
Here is a list of the approximate delivery times for different mailing options. A “T” denotes that the shipping method includes tracking.
These are in business days, so weekends and holidays will need to be accounted for:
USA Delivery Options
Small Packet Air USA – 6 to 10 days
Tracked Packet USA – 5 to 8 days (T)
Expedited Parcel USA – 4 to 7 days (T)
Xpresspost USA – 3 to 4 days (T)
International Delivery Options
Small Packet (Air) – 7 to 20 days
International Parcel (Surface) – 4 to 12 weeks
International Parcel (Air) – 7 to 11 days
Tracked Packet International – 7 to 11 days (T)
Xpresspost International – 5 to 8 days (for most destinations) (T)